General Shipping Information
Orders are shipped Monday-Friday via the United States Postal Service (Standard Shipping) or UPS. Tracking information is provided at the time of shipment. All orders ship from the United States.
Orders placed before 12PM ET will ship the next business day.
Standard Shipping Rates (USPS First Class And Priority Mail):
Our standard shipping rates for USPS are $5 for orders shipped within the United States
Most domestic shipments arrive within 3-5 days of being shipped. If a package still hasn’t arrived after 7 days, a formal search request can be submitted to the US Postal Service. Please let us know if we can assist in this process.
UPS Shipping Rates:
UPS will ship with the following shipping methods available and costs will be calculated at checkout. UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air.
Additional Information
BumbleButts Co. is not responsible for additional shipping charges if the package is returned because of an address error, customer absence, or package refusal. If an address needs to be changed after the order has been placed, please let us know as soon as possible. We will do our best to make the necessary changes but are not responsible for packages that have already shipped.
Sometimes the carrier tracking information indicates that a package has been delivered, but you can’t find it. Before reaching out to us, please take the time to consider the following:
- Delivery confirmation usually specifies where the package was left (e.g. mailbox or front porch), but this is often incorrect. Please check all doors and porches. Check with neighbors, as the delivery person may have gotten the address wrong.
- Check with your local post office. Sometimes packages are accidentally scanned as delivered, when in fact they were returned to the post office because of an issue with delivery (e.g. the package did not fit in your mailbox).